Other Issues

My Rollo printer doesn't turn on
Some of these suggestions may seem mundane, but they often fix the issue.  Please ensure the wall plug has electricity by plugging another device into tha...
Fri, 20 Mar, 2020 at 1:54 AM
Red Light is Flashing
The red light is an indication that Rollo has a problem with your label. Most likely, Rollo needs to re-learn your label.  Please ensure there are mult...
Fri, 20 Mar, 2020 at 1:59 AM
Nothing happens when I try to print
This article covers the scenario when Rollo was working properly before, it is showing a green light, and no label advances when you click "Print."...
Mon, 10 Jan, 2022 at 1:01 PM
Rollo keeps beeping
If Rollo keeps beeping, it is most likely due to its power source. Please ensure you are using Rollo's power adapter and that all connections are secur...
Fri, 20 Mar, 2020 at 2:09 AM
Rollo is making loud noise when printing
This is most likely due to your print speed being set too low or the density being set too high. Please set your print speed to "5" and the densit...
Fri, 20 Mar, 2020 at 2:12 AM
I can't install driver on Windows XP
Rollo's Driver is fully compatible with Windows XP.  Windows XP doesn't support driver installation through Rollo's installer - so it nee...
Fri, 20 Mar, 2020 at 2:16 AM
Why are label sizes in Millimeters?
On Windows, labels sizes are provided in mm because while many companies call their labels "4x6" or another size, they are in fact different sizes...
Fri, 20 Mar, 2020 at 2:20 AM
There is a Spark
Please ensure you turn off Rollo using the power switch on the back of the printer before connecting or disconnecting the power cable.  Connecting the p...
Wed, 12 Feb, 2020 at 6:57 PM
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