Label Issues
Please check the following: The most common reason is that your labels are loaded upside down. Please make sure that your labels are properly loaded. Th...
Fri, 20 Mar, 2020 at 2:26 AM
There are two main reasons why Rollo skips labels or continuously feeds. This behavior usually happens after you change your label type, size, or manufactur...
Fri, 20 Mar, 2020 at 2:46 AM
The most likely reason is that your label is not properly formatted for 4 x 6 label printing. Rollo prints exactly what you see on your screen in the same o...
Fri, 20 Mar, 2020 at 2:40 AM
If your barcode is not printing clearly, the source file wasn't created in the ideal quality. Try this sample label which was generated at the cor...
Fri, 20 Mar, 2020 at 2:43 AM
Rollo prints by heating your label in very specific areas. If your label is getting stuck (usually during printing something really dark, like a barcod...
Fri, 20 Mar, 2020 at 3:08 AM
When Rollo doesn't believe a label has printed correctly, it will attempt to re-print it. If this keeps happening, it is most likely because Rollo...
Fri, 20 Mar, 2020 at 3:12 AM
The most common cause is placing tape over the shipping label. Do not place tape or any other material over your shipping label. One of the be...
Thu, 15 Jul, 2021 at 10:53 AM