Label Issues

I'm printing blank labels
Please check the following: The most common reason is that your labels are loaded upside down. Please make sure that your labels are properly loaded. Th...
Fri, 20 Mar, 2020 at 2:26 AM
Rollo is skipping labels or continuously feeding
There are two main reasons why Rollo skips labels or continuously feeds. This behavior usually happens after you change your label type, size, or manufactur...
Fri, 20 Mar, 2020 at 2:46 AM
My label is printing sideways
The most likely reason is that your label is not properly formatted for 4 x 6 label printing. Rollo prints exactly what you see on your screen in the same o...
Fri, 20 Mar, 2020 at 2:40 AM
Barcode is not printing clearly
If your barcode is not printing clearly, the source file wasn't created in the ideal quality.  Try this sample label which was generated at the cor...
Fri, 20 Mar, 2020 at 2:43 AM
Label is getting stuck / prints only half and stops
Rollo prints by heating your label in very specific areas.  If your label is getting stuck (usually during printing something really dark, like a barcod...
Fri, 20 Mar, 2020 at 3:08 AM
Same label keeps printing
When Rollo doesn't believe a label has printed correctly, it will attempt to re-print it.  If this keeps happening, it is most likely because Rollo...
Fri, 20 Mar, 2020 at 3:12 AM
My shipping label faded during transit
The most common cause is placing tape over the shipping label. Do not place tape or any other material over your shipping label.  One of the be...
Thu, 15 Jul, 2021 at 10:53 AM
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