Label Issues

I'm printing blank labels
Please check the followings: The most common reason is that your labels are loaded in upside down. Please ensure your labels are properly loaded. The lab...
Fri, 18 Aug, 2017 at 3:14 PM
Rollo is skipping labels or continuously feeding
There are two main causes for Rollo skipping labels or continuously feeding. This behavior is usually after you change your label type, size, or manufacture...
Thu, 31 Aug, 2017 at 11:34 AM
My label is printing sideways
The most likely reason is that your label is not properly formatted for 4 x 6 label printing. Rollo prints exactly what you see on your screen in the same o...
Mon, 1 May, 2017 at 8:36 AM
Barcode is not printing clearly
If your barcode is not printing clearly, the source file wasn't created in the ideal quality.  Please try this sample label here which was generate...
Sat, 23 Sep, 2017 at 3:29 PM
Label is getting stuck / prints only half and stops
Rollo prints by heating your label in very specific areas.  If your label is getting stuck (usually during printing something really dark like barcode o...
Tue, 6 Mar, 2018 at 4:04 PM
Same label keeps printing
When Rollo doesn't believe a label was printed correctly, it will attempt to re-print it.  If this keeps repeating, this is most likely because Rol...
Wed, 27 Sep, 2017 at 11:39 AM